Repositioning the Logistic Industry for Effective Service Delivery in Nigeria: A Case Study

Osang Francis Bukie

Abstract


The logistic sector remains one silent but vital component of the transportation sector in Nigeria. In developed countries of the world, the use of information and communication technology has brought tremendous transformation to different workplaces including the logistic industry in terms of speed, convenience, efficiency and wealth creation. Unfortunately, processes in the courier services in Nigeria are still being largely managed manually with its attendant security challenges, waste of time, storage etc. Through a system development life cycle methodology, this work developed a computerized courier mail tracking and management system with enhanced features using PHP and MySQL database. It was hosted on a WampServer and successfully implemented for Suvex Delivery Services Limited (SDSL).The platform does not only guarantee that processes in the logistics section are more secured and better organized for tracking and retrieval of relevant information, it ensures that effectiveness and efficiency remain the watch word in the logistics industry.


Keywords


Logistic industry; survex delivery services; courier mail tracking system; system development life cycle etc.

Full Text:

PDF

References


. Accenture consumer control research, https:// www.accenture.com/us-en/~/media/Accenture/ Conversion-Assets/DotCom/Documents/Global/ PDF/Industries_8/Accenture-Competing-CustomerThreat-Postal-Survival.pdf

. Alessandro Perego, Sara Perotti, Riccardo Mangiaracina (2011). "ICT for logistics and freight transportation: a literature review and research agenda". International Journal of Physical Distribution & Logistics Management, Vol. 41 Iss: 5, pp.457 – 483.

. Avnish Chauhan , Satyendra Singh , Ankur Jain and Rajeev Kumar (2010). “High-Tech Courier Services As an E-Courier services in India Prospective” Report and Opinion Vol 5 No. 4. www.sciencepub.net/ report/report0205/14_3021_report0205_86_93.pdf

. Baddeley, M., (2004), “Using E-Cash in the New Economy: An Electronic Analysis of literature review and research agenda". International Journal of Physical Distribution & Logistics Management, Vol. 41 Iss: 5, pp.457 – 483.

. First research (2013). Express delivery services quarterly update, 1.4., http//mhjfbmdgcfjbbpaeojofohoefgiehjai/index.html

. Florence, D., and Queree, C., (1993), “Traceability – Problem or opportunity?”. Logistics Information Management, Vol, 6, No. 4, pp. 3–8

. Helmsing, A. H. J. (1995). “Local Government Central Finance, An Introduction”: New York, USA.

. Juma, M.L (2014). “Cargo Tracking System as a Competitive Strategy in Service Delivery”. A Masters degree project, School of Business University of Nairobi. http://erepository.uonbi.ac.ke/bitstream/handle/11295/74793/Lukhoba_Cargo%20tracking%20system%20as%20a%20competitive%20strategy%20in%20service%20delivery.pdf?sequence=4&isAllowed=y

. Shah, J.B., (2001), Fedex's Hub Of Supply Chain Activity – At its own operations, the logistics company has made an art out of the science of supply chain management”, EBN, No. 1260, Apr 30, 2001, pg. 54.

. UPS buys Coyote Logistics for $1.8 billion,“ USA Today, July 2015. http://www.usatoday.com/ story/

. USPS Goes Digital with Daily ‘Real Mail Notification’ Target Marketing, May 2015, http:// www.targetmarketingmag.com/article/usps-goesdigital-with-daily-real-mail-notification


Refbacks

  • There are currently no refbacks.


 

 
  

 

  


About IJC | Privacy PolicyTerms & Conditions | Contact Us | DisclaimerFAQs 

IJC is published by (GSSRR).